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Christensen (The Innovator's Dilemma) ***yzes the strategies that allow corporati*** to successfully grow new businesses and outpace the other players in the marketplace. Christensen's earlier book examined how focusing on profits can destroy even well-run corporati***, while this book focuses on companies expanding by being "disruptors" who are able to outpace their entrenched competition. The authors (Christensen is a professor at Harvard Business School and Raynor, a director at Deloitte Research) examine the nine business decisi*** integral to growth, including product development, ***anizational structure, financing and key customer base. They cite such companies as IBM, AT&T, Sony, Microsoft and others to illustrate their points. Generally, the writing is clear and specific. For example, in discussing whether a company has the resources necessary for growth, the authors say, "In order to be confident that managers have developed the skills required to succeed at a new assignment, one should examine the sorts of problems they have wrestled with in the past. It is not as important that managers have succeeded with the problem as it is for them to have wrestled with it and developed the skills and intuition for how to meet the challenge successfully the next time around"; they then provide a real-life example of a software company. Similar important strategies give readers insights that they can use in their own workplaces. People looking for quick fixes may find the charts, diagrams and extensive footnotes daunting, but readers familia***ith more technical business management tomes will find this one both stimulating and beneficial.

Copyright 2003 Reed Business Information, Inc.

In Gratitude

1. The Growth Imperative

2. How Can We Beat Our Most Powerful Competitors?

3. What Products Will Customers Want to Buy?

4. Who Are the Best Customers for Our Products?

5. Getting the Scope of the Business Right

6. How to Avoid Commoditization

7. Is Your Organization Capable of Disruptive Growth?

8. Managing the Strategy Development Process

9. There Is Good Money and There Is Bad Money

10. The Role of Senior Executives in Leading New Growth

Epilogue Passing the Baton

Index

About the Authors

克里斯汀生（ClaytonM.Christensen）

哈佛大學商學院商業行政系教授，同時兼任於科技與操作管理與一般管理學系。他的研究和教學興趣，集中在技術創新、發展組織能力，以及為新科技發掘新市場。加入哈佛商學院之前，克里斯汀生博士曾任CPS公司董事長兼總裁，這是他在一九八四年與麻省理工學院若干教授共同創辦的公司。他的著作曾榮獲若干獎賞，包括生產與作業管理學會一九九一年的威廉•亞伯那齊獎(WilliamAbernathyAward)、紐康門協會最佳商業史研究報告獎、頒給《哈佛商業評論》所曾發表的最佳作品的一九九五年麥肯錫獎。他的著作《創新者的兩難》(TheInnovator'sDilemma)，也獲得一九九七年金融時報／布茲-艾倫和漢彌爾頓全球商業書籍獎。

雷諾（MichaelE.Raynor）

德勤管理顧問公司董事及重要思想領袖。常與來自不同產業重要客戶共事。他任職於加拿大倫敦市的李查愛維商學院，擔任企管碩士班與企業經理人教育研習班的教授。雷諾的研究、著作與顧問諮詢重心，放在創新與企業策略上面，探索如何應付透過創新手段不斷維持成功的挑戰，同時尋找適當方法，幫助經理人應付及善用不確定競爭環境持續變動的需求。

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* 在过去是否有这样一大群人，他们没有足够的资金、设备和技术来做这个事情，因此只能放弃，或者花钱让更专业的人来做？

* 客户是否需要克服种种不便，到一个集中的地点去使用该产品或服务？

* 在低端市场是否有客户乐意以更低的价格购买性能不那么完美的产品？

* 我们是否能创建一种业务模式，使我们在以低价格吸引这些被“过度服务”的低端用户时，还能保持良好的盈利？

* 这个创新策略是否能破坏业内所有的主要先入者？如果对其中一家或几家重要竞争对手来说，这个策略只是延续性创新，那么先入者就会占上风，而后来者则无胜算可言。

当模块化和货品化的共同作用使得价值链上某一阶段的高利润凭空消失时，与之相邻的阶段中往往会出现能够聚集高利润的专利性产品。

在价值链上的任何地方只要发生了货品化现象，就会有一个与之相互左右的反货品化力量在价值链的某处产生影响。

当新的破坏性浪潮冲刷一个行业时，差异化能力仍然在价值链上不断地转移着。当发生这种情况时，那些将自身定位在“不够完善”的价值链区间的企业就能够盈利。

关键的是客户的购买条件，而非客户本身。

书籍介绍

Clayton M. Christensen and Michael E. Raynor reveals that innovation is not as unpredictable as most managers have come to believe. A f ollow-up to the worldwide bestseller, "The Innovator's Dilemma, this groundbreaking book shows managers how to tailor their strategies to the changing circumstances of a dynamic world.