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　　新一波产品浪潮专注于帮助人们改变其行为和日 常生活，无论是 更多的锻炼(Jawbone Up)、管理财务(Hellowallet) 还是组织邮 件(Mailbox)。温德尔编著的《行为变化设计(影印版 )》这本实用指南将为你展示如何为那些力图采取行 动并达成目标的用户设计这些类型的产品。

Stephen wendel是HelloWallet的首席研究员， 他将带领你一步步地 把行为经济学和心理学应用到产品设计和开发的实际 问题中去。

你将学习到一种简单的迭代方法来确定目标用户及其 行为、构建 产品和评估效果。同时你也会了解到如何创建易用的 产品来帮助 人们作出积极的改变。

ForewordPrefacePART I UNDERSTANDING THE HIND AND BEH***IOR CHANGE Chapter 1 How the Mind Decides What to Do Next The Deliberative and Intuitive Mind Making Sense of the Mind Most of the Time, We're Not Actually "Choosing" What to Do Next. Even When We "Choose," Our Minds Save Work The Obvious, Simple Stuff Is Really Important A Map of the Decision-Making Process On a Napkin Chapter 2 Why We Take Certain Acti*** and Not Others A Simple Model of When, and Why, We Act The Create Action Funnel On a Napkin Chapter3 Strategies for Behavior Change A Decision or a Reaction: Three Strategies to Change Behavior Strategy 1: Cheat! Strategy 2: Make or Change Habits Strategy 3: Support the C***cious Action A Recap of the Three Strategies On a NapkinPART II DISCOVERING THE RIGHT OU***OHE, ACTION, AND ACTOR Chapter 4 Figuring Out What You Want to Accomplish Start with the Product Vision Nail Down the Target Outcome Identify Additional C***traints Generate a List of Possible Acti*** for Users to Take On a Napkin Chapter 5 Selecting the Right Target Action Research Your Target Users Select the Ideal Target Action Define Success and Failure : How to Handle Very Diverse Populati*** On a NapkinPART III DEVELOPING THE CONCEPTUAL DESIGN Chapter 6 Structuring the Action Start the Behavioral Plan .Tailor It Simplify It Make It "Easy". On a Napkin Chapter 7 C***tructing the Environment Tactics You Can Use Increase Motivation Cue the User to Act Generate a Feedback Loop Knock Out the Competition Remove or Avoid Obstacles Update the Behavioral Plan On A Napkin Chapter 8 Preparing the User Tactics You Can Use Narrate the Past to Support Future Action Associate with the Positive and the Familiar Educate Your Users How Training Your Users Fits In Update the Behavioral Plan How Behavior Change Techniques Relate to the Thought the Behavior Requires On a NapkinPART IV DESIGNING THE INTE***CE AND IMPLEMENTING IT Chapter 9 Moving from Conceptual Designs to Interface Designs Take Stock Extract the Stories or Specs Provide Structure for Magic to Occur On a Napkin Chapter lo Reviewing and Fleshing Out the Interface Designs Look for Big Caps Look for Tactical Opportunities On a Napkin Chapter 11 Turning the Designs into Code Put the Interface Design in Front of Users Build the Product Go Lean If Possible On a NapkinPART V REFINING THE PRODUCT Chapter 12 Measuring Impact Why Measure Impact? Where to Start: Outcomes and Metrics How to Measure Those Metrics Determining Impact: Running Experiments Determining Impact: Unique Acti*** and Outcomes Other Ways to Determine Impact What Happens If the Outcome Isn't Measurable Within the Product? On a Napkin Chapter 13 Identifying Obstacles to Behavior Change Watch Real People Using the Product Check Your Data Figure Out How to Fix the Obstacles On a Napkin Chapter 14 Learning and Refining the Product Determine What Changes to Implement Measure the Impact of Each Major Change When Is It "Good Enough"? How to (Re-)Design for Behavior Change with an Existing Product On a NapkinPART VI PUTTING IT INTO PRACTICE Chapter 15 Common Questi*** and a Start-to-Finish Example An Example of the Approach Questi*** About How and Why We Act Questi*** About the Mechanics of Building Behavior Change Products Chapter 16 Conclusion Four Less*** Themes Looking Ahead Appendix A: Glossary of Terms Appendix B: Resources to Learn More Appendix C: Bibliography Appendix D: Endnotes Index About the Author

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